Our merchandise is 100% guaranteed and if you are not fully satisfied with your order we will refund your purchase. You have 30 days from the date you received your purchase to request a refund. Please send an email to [email protected] with a request and reason for return. Items should still be in a new condition without any wear or use. *Customer is responsible for the cost of shipping at the time of the order and the original shipping amount will not be refunded during the return process, however, we are happy to provide a pre-paid return slip for your return.
All closeout item sales are final and cannot be returned or exchanged.
DEFECTS AND DAMAGE
If you received a damaged or defective item, please contact us at [email protected] and include at least 4 images of the damaged or defective items. These images should clearly show the damage or defect. Once we have received the request and reviewed the images one of our customer service team members will reach out to you with appropriate next steps. Please do not send the item back to us or to the manufacturer until you have been instructed to do so by one of our customer service team members.
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